Expert course
Critical Thinking with Emotional Intelligence
Smart Decision Making with Emotional Intelligence: Building Critical Thinking Skills | Problem Solving with Empathy
Expert
Course facts
- Last updated 02/2026
- English English [CC], Dutch [Auto] , 10 more
- Instructor: Robin Hills
- practical AI capability and workflow improvement
What you'll learn
Practical outcomes
- Describe how emotional intelligence and critical thinking work together
- Differentiate between the two thinking systems and their impact on your emotional intelligence
- Identify with unconscious bias and thinking distortions and recognise how they influence thinking
- Determine ways that you can improve your critical thinking
- Develop ways that you can work to improve your critical thinking
Curriculum
12 sections • 53 lectures • 2h 58m total length
Introduction to the Course on Critical Thinking and Emotional Intelligence7 lectures • 29min
- Introduction to Critical Thinking and Emotional Intelligence02:29
- Being Emotionally Intelligent about this Course on Udemy04:09
- Critical Thinking and Emotional Intelligence Learning Outcomes01:08
- How Critical Thinking Helped Define Emotional Intelligence03:19
- Thinking about Critical Thinking05:24
- Artificial Intelligence, ChatGPT and Emotional Intelligence04:58
- Speaking in Emotionally Intelligent Ways07:47
Practical Activity: Reflecting about this Course1 lecture • 1min
- Activity Booklet: Reflecting about this Course01:03
Decisions, Decisions! Critical Thinking, Emotional Intelligence and Decisions.8 lectures • 20min
- Critical Thinking and Criticism04:54
- Thinking and the 4 Styles of Decision Making01:58
- Activity Booklet: Assessing your Decision Making Thinking Style00:27
- Thinking and the Directive Decision Making Style02:51
- Thinking and the Behavioural Decision Making Style02:17
- Thinking and the Conceptual Decision Making Style02:33
- Thinking and the Analytical Decision Making Style02:31
- Personality and Emotional Intelligence in Decision Making02:33
Quiz: Critically Thinking About The Way You Use Your Emotional Intelligence0 lectures • 0min
- Critically Thinking About The Way You Use Your Emotional Intelligence 8 questions
Thinking around Thinking9 lectures • 39min
- Exploring Critical Thinking to Get a Better Understanding01:46
- Critical Thinking around Critical Thinking and Emotional Intelligence02:23
- What Thinking Is All About04:02
- Debunking the Myth about Left Brain / Right Brain Thinking06:48
- The Thinking Capabilities of the Brain04:26
- The Two Thinking Systems - System 1 (Fast) And System 2 (Slow)03:20
- Processing Information using the Thinking Systems05:48
- Hints and Tips to Improve your Critical Thinking03:05
- The Role of Emotions and Learning07:29
Unconscious Bias7 lectures • 27min
- The Conscious, Subconscious and Unconscious Minds07:57
- Values and Biases in Critical Thinking02:47
- What is Unconscious Bias?02:14
- How is Unconscious Bias Assessed and Measured?04:50
- Further Examples of Unconscious Bias and Unconscious Behaviour05:09
- Working with Unconscious Bias02:45
- Activity Booklet: Exploring your Unconscious Bias01:02
Thoughtless Thinking - Thinking Distortions and Cognitive Biases8 lectures • 24min
- Introduction to this Module on Thoughtless Thinking02:29
- Always Being Right & Jumping to Conclusions02:50
- Some Common Fallacies04:37
- Some Common Generalisations02:12
- Expectations03:21
- Distortions Influenced by Emotion03:03
- Critical Distortions Around Thinking03:03
- Dealing with Cognitive Biases and Thinking Distortions02:23
Critical Thinking and Active Listening3 lectures • 6min
- Introduction to the Active Listening Quiz00:42
- Quiz: Active Listening 12 questions
- Active Listening Quiz Results01:33
- Active Listening and Assumptions04:14
Practical Activity: An Exercise in Critical Thinking1 lecture • 1min
- Activity Booklet: An Exercise in Critical Thinking00:36
Developing Your Critical Thinking With Emotional Intelligence6 lectures • 22min
- Critcal Thinking in the Age of AI03:26
- Critical Thinking Questions04:26
- Cheat Sheet: Critical Thinking Questions00:12
- The Awkward Silence05:21
- Further Thoughts and Actions to Develop your Critical Thinking03:59
- An 8 Step Process for Critical Thinking and a Review of the Course04:18
- Developing Critical Thinking Through Emotional Awareness and Empathy.
Practical Activity - Review your Learning1 lecture • 1min
- Activity Booklet: Three Good Things01:25
Course Conclusion2 lectures • 8min
- How to Access your Udemy Certificate04:03
- Bonus Lecture04:08
Who it is for
- Anyone keen to develop their thinking skills.
- Anyone who is interested in a deeper understanding of why emotional intelligence is a key component of critical thinking.
- Anyone who wants to build upon their understanding of themselves and how to work better with other people.
- Anyone with an interest in more information about the use and application of emotional intelligence with a business focus.
Course description
Overview
Emotional intelligence has been identified as a fundamental leadership skill in the 2020's. Using emotional information appropriately builds relations and supports critical thinking and problem solving. Decisions are confidently made that are ethical, authentic and empathetic. Critical thinking refers to the ability to analyse information objectively and make a reasoned judgement. Good critical thinking involves the evaluation of sources, such as data, facts, observable phenomena, and research findings. Good critical thinking also considers unconscious bias and how this impacts upon logical thinking and systems thinking. Critical thinking and problem solving abilities are among the most sought-after skills in almost every industry and workplace. Often thinking is considered separate from emotions, but good critical thinkers use emotional intelligence to draw reasonable conclusions from a range of information sources determining what is useful and what isn’t. Using emotional intelligence as a part of critical thinking means that the impact of this thinking is considered with empathy. Critical thinking is often confined to systems thinking, but to be an effective critical thinker involves understanding how emotions can help and hinder thinking processes. This course explores the connection between critical thinking skills and emotional intelligence skills considering how they can be applied to strategic thinking skills in pragmatic and applicable ways. Combining critical thinking with emotional intelligence makes for a powerful combination. Although the course is based on scientific research, it does not go into detail around the research. We explore the concepts in a straightforward, pragmatic manner to understand what they mean and how they be applied in the workplace. Underpinning critical thinking skills is your cognitive bias - your unconscious bias. Self-paced online programmes are widely regarded as one of the most accessible, and effective forms of building awareness about unconscious bias in the workplace. The course investigates unconscious bias to develop your awareness. Training in unconscious bias will not mean that you will not have biases. They will remain, by definition, unconscious. The course seeks to build your awareness of their existence and highlights when to look out for them. This is not an introductory course on emotional intelligence. There are many courses by a range of good instructors that explain the some of the fundamental basics of emotional intelligence. This course explores emotional intelligence at a deeper level exploring its application to critical thinking. There are four practical activities within the course. These require you to apply both your critical thinking and emotional intelligence skills in different ways. Reflecting about this Course Exploring your Unconscious Bias An Exercise in Critical Thinking (with the answers) Three Good Things to Improve your Emotional Intelligence as a Critical Thinker Completing the course (including the practical activities) will give you the understanding and capabilities to meet future requirements of leadership as markets and industries evolve over the next few years. Explore and recognise thinking styles in problem solving and decision making, the information in emotions, the role of emotions in learning, unconscious bias, thinking distortions and much, much more. This course is a Udemy highly rated course. Despite this, it has recently received a few low ratings without comments. I am not sure the reasons behind this. Criticism and giving feedback with emotional intelligence is covered in the course (Critical Thinking and Criticism - free preview lecture 8). Low raters who don't leave comments are not exercising their critical thinking skills nor their emotional intelligence! All PDFs can be completed online and are Section 508 / ADA Accessibility compliant. All videos are High Definition recorded in 1080p. All videos have grammatically correct English captions. Interactive AI Role Play Exercise. Latest update - February 2026
Instructor
Robin Hills
Robin Hills Business Psychologist, Emotional Intelligence Trainer Hi. I'm Robin Hills. I am an emotional intelligence coach, trainer and facilitator with over 40 years' business and commercial experience. I provide knowledge and skills that help people understand themselves and others better. I have the most comprehensive range of on-line courses based on emotional intelligence in business - not only on Udemy but anywhere on the internet. I am not teaching any other types of course as I am a specialist in emotional intelligence and it is the focus of my business. In early 2024, I was presented an Honorary Doctorate in Advanced Studies in Psychology in recognition of my contribution to online Emotional Intelligence training, which started with Udemy back in 2014. My courses go beyond the fundamental basics of emotional intelligence covering many aspects of how it can be applied in day to day work to lead, grow and develop people in ways that build authentic relationships. My work takes me into small start-ups through to large corporate multi-nationals and into the Public Sector with financial institutions, government departments and health departments, as well as charities. This provides me a practical understanding of how emotional intelligence works and applied in the real world, enabling me to keep up to date with relevant issues. I'm a registered practitioner with the British Psychological Society and an active member of the NW committee of the Association for Business Psychology. My company is Ei4Change (Emotional Intelligence 4 Change) - recognised nationally and internationally as specialists with expertise in training, personal development and coaching focusing on emotional intelligence, positive psychology and neuroscience in the workplace. Our emotional intelligence programmes are accredited by the Institute of Leadership. Over the last few years, I have delivered workshops at global emotional intelligence and neuroscience conferences. These have been held at Harvard University, at University of Manchester, in Cape Town, the Middle East and India. I am the author of - The Authority Guide to Emotional Resilience: Strategies to weather storms and manage stress in the workplace (published May 2016) - The Authority Guide to Behaviour in Business: How to build successful and powerful relationships - 2nd edition (published January 2025) Both are available on Amazon. Teaching emotional intelligence skills is a challenge at the best of times so these courses require you to take some ACTION and put into practice what you have learnt. I am here to support and guide you. The learning process I use on Udemy is designed to work with you and the challenges you are facing today and tomorrow. It is practice-driven, evidence-based and directly helps you to improve your capacity to change. Many of my Udemy courses offer you the chance to win a valuable prize as you work through the course. All learners gain access to additional resources to develop emotional intelligence outside of Udemy, including a free book, podcasts and subscription to a digital magazine - ei-matters. I look forward to empowering your emotional management.
